Privacy Policy

At Living Craft Gifts, we are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and share information about you when you use our website, www.livingcraftgifts.com.

Information We Collect

We may collect the following types of information about you when you use our website:

  • Personal information: This includes information that can be used to identify you, such as your name, email address, and phone number. We may collect this information when you create an account, place an order, or contact us through our website.

  • Device and usage information: This includes information about the device you are using to access our website, such as the type of device, its operating system, and your IP address. We may also collect information about how you use our website, including the pages you visit and the links you click.

  • Payment information: If you make a purchase through our website, we may collect payment information, such as your credit card or payment provider details.

How We Use Your Information

We use the information we collect about you for the following purposes:

  • To process and fulfill your orders: We use your personal and payment information to process and fulfill your orders, and to communicate with you about the status of your orders.

  • To provide customer support: We use your personal and device information to provide customer support and to respond to your inquiries.

  • To improve our website: We use your device and usage information to understand how you use our website and to identify areas for improvement.

  • To send marketing communications: If you have opted in to receive marketing communications from us, we may use your personal information to send you emails or other communications about our products and promotions. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us at support@livingcraftgifts.com.

How We Share Your Information

We may share your information in the following ways:

  • With service providers: We may share your information with third-party service providers who assist us with the operation of our website and business, such as payment processors and website hosting providers.

  • As required by law: We may disclose your information if we are required to do so by law or in response to a valid request from a government authority.

  • To protect our rights: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of Living Craft Gifts or others.

Your Choices and Rights

You have the following choices and rights regarding your personal information:

  • Opting out of marketing communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us at support@livingcraftgifts.com.

  • Accessing and correcting your information: You have the right to access and request a copy of your personal information that we have collected. You can also request that we correct any inaccurate or incomplete information.

  • Requesting deletion of your information: You have the right to request that we delete your personal information. Please note that we may be required to retain certain information for legal or business purposes.

  • Contacting us: You can contact us at any time with questions or concerns about your personal information or this privacy policy. You can reach us by email at support@livingcraftgifts.com or by phone at +91-7014988788